I worked my way through it, but in the end the bike was still not working - It would not even turn on. This was on a Saturday morning so I emailed rad bikes and was happy to get a quick response as they sent me a trouble guide. Nothing would turn on - the bike simply stopped working. The very next morning, as my shift at the firehall ended, I was excited to take my new bike out for a ride, but it was dead. I picked up my bike a day later and rode it the next morning to the firehall where I work (3 miles away). I picked up my bike from the barge company and dropped it off immediately to the local bike mechanic to assemble. I was ok paying the extra $150 to have it shipped to me, because of all the good things I read and heard about Rad E-bikes, and I really wanted one. I assumed this was because of the battery. I ordered Rad city 5 bike online had it sent via our local barge company, because Rad Bike won’t ship to Alaska. I was excited to join the E-bike world and specifically the Rad E- Bike community. If you have ever actually used one of the "tools" on a swiss army knife, ponder that experience for some considerable time. All parts I could get at my local hardware store.įIRST, define the job, THEN, carefully choose the correct tool for the job. I have replaced brake pads, tires, tubes, and changed the seat. It continues to function as intended, over 20,000 miles, mostly because it was chosen to do WELL, what I do with it.ĭonor bike was chosen using same criteria and methods. Nothing in my kit requires any kind of setup, dealer diagnostics, or configuration, zero, zilch, zip, nada. Substituting non-brand parts is sometimes just not possible, and if it is, requires significant re-wiring and configuration, often with significant loss of function. Most of their replacement parts are more expensive than my entire kit. Most commercial bikes no longer carry parts or provide service for bikes over 3-4 years old, often much, much less. Battery has no special connections or mounts, numerous replacements available. Controller and display can be replaced with multiple models using same connections, originals are still available. Mounting the rear rack was the most difficult part of the entire installation. Also, "most people" are dumber than a box of rocks. What other people thought was "cool" was simply not a factor, as my wants, needs, and desires were unique to me. I chose my performance, abilities, accessories, style, and capability to match what I wanted. 2 of the 3 were of European origin, one of exceptional quality. My local bike shop carried three different brands of Ebike, over a three year period, each of them for 1-2 years, stopped handling them altogether, then went out of business 2-3 years later. So you need to sift your information carefully, and realize there are shysters aplenty in this industry.Īlso, if you choose your own donor bike and choose your own motor kit you can have it any way you want it. I could tell you who it is but I have gotten tired of having my account and all my posts deleted, on multiple sites, so you will have to watch out for the loon. He also owns a website somewhat like this one which supposedly looks at many brands of ebike, but amazingly enough only has complaint posts about other brands and only glowing reviews about his own. I have multiple horror stories about the owner, his products, and his customer service and business practices. This is because the owner pays multiple people to post fake nice stories, does this himself under fake names, offers 5-figure bribes to site admins to delete negative posts, and has personally put a bounty on my head for telling the truth about his company. Note that there are well-known retailers about which you will read nothing but good things, there is one in particular you will hear people rave about. Their pricing is towards the lower end of the spectrum, and have several models. Know several owners and read numerous more, none of what I would call major problems. Any battery of matching spec can be used, same with controllers and displays. The bike is specifically engineered to use ONLY factory replacement parts. Look up how many critical parts, which frequently need replacement, like batteries and controllers, for which there is NO generic replacement that will work at all, and you either can not get one or it costs 4-5 times as much as it should. I Would Very Strongly urge you to spend some considerable time browsing for the VERY LARGE number of threads of people trying to obtain replacement parts for NAME BRAND ebikes, where either the company has gone out of business, they no longer make that model, they still make the model but no longer use that part, or the parts are absolutely Ungodly expensive. There are pros and cons to every decision.
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